Are You Ready When Ransomware Strikes?

Posted by Maura Mahoney on Tue, May 30, 2017 @ 09:00 AM

Not If, but When

As the recent WannaCry attack demonstrates, ransomware attacks are becoming more sophisticated and their high-profile nature is hard to ignore.  Today, even seasoned users can slip up and click a link they shouldn’t.   For example, you might be tricked by an e-mail that looks like it’s coming from your CFO where she’s asking you to review an attached invoice. For most of us, we’re going to jump on that e-mail because it looks important, and by the time we realize what we’ve done, the damage has been done.

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Topics: Ransomware

How VoIP Systems Work

Posted by Maura Mahoney on Tue, May 23, 2017 @ 09:00 AM

Voice over internet protocol (VoIP) has only been around since the 1990s, but it has swiftly taken over telephony. According to a report by Zion Research, the VoIP market will soar to $140 billion by 2021, with an annual growth rate of 9.1%. 

A closer look at how VoIP works will explain why its popularity as a business-communication solution is growing.  

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Topics: VoIP

3 Key Ways VoIP Can Improve Company Operations

Posted by Maura Mahoney on Tue, May 16, 2017 @ 09:00 AM

Although voice over internet protocol (VoIP) has been around for a while, many small and mid-sized businesses (SMBs) have not yet taken advantage of its benefits. As SMBs continue to rely on legacy telephony systems, their customers may be irritated by poor call quality and the challenges of reaching the right person. 

The impression that VoIP is a costly solution may be what is holding SMBs back. On the contrary, hosted VoIP enables SMBs to gain the functionality of an enterprise-level unified communications solution at an affordable rate.  

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Topics: VoIP

How Fiber Optics Have Changed Business

Posted by Maura Mahoney on Tue, May 09, 2017 @ 09:14 AM

The ability to transmit data using pulses of light has opened the door for many world-changing innovations in medicine, manufacturing, and communications. One of the earliest applications of fiber optics was the development of laparoscopes that enable minimally invasive surgical procedures. Further advancements in the technology ushered in the era of high-speed communications.    

The main advantage of fiber optics is speed. Ultra-fast fiber connections have made fiber optics an attractive option for businesses. The glass fibers allow information to travel at nearly the speed of light over long distances without risk of interference.  

The speed, resilience, and reliability of fiber optics have changed how businesses operate by allowing them to work with staff remotely and promote business collaboration.  

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Topics: fiber optics

The Future of Fiber Optics: Digital Photonics

Posted by Maura Mahoney on Tue, May 02, 2017 @ 09:00 AM

Fiber optics have increased the speed and reliability of Internet and telecom connections. Now, digital photonics have emerged as the future of fiber optics because they harness the power of light to transform the way companies in a wide range of industries do business. Leveraging these new technologies relies on laying down the foundation of a strong optical fiber platform. 

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Topics: Fiber-optic cable, digital photonics, fiber optics

5 Business Advantages of Fiber Connectivity

Posted by Maura Mahoney on Tue, Apr 25, 2017 @ 03:00 PM

Not long ago, copper wires were traditionally used for connectivity, but fiber optics have emerged as a superior method. Fiber optic wires are made from glass instead of metal. The fiber is the width of a human hair. These glass wires are then used to transmit information through pulses of light generated by lasers. 

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Topics: Broadband Data Networks

Why You Should Use Low Power Wide Area Networks for IoT

Posted by Maura Mahoney on Tue, Apr 18, 2017 @ 05:43 PM

The internet of things (IoT) is changing the way companies in many industries work by allowing
them to monitor business processes and track assets for greater business insights. Companies gain greater control of
operations and clearer visibility into their supply chains. Vital equipment can be serviced more efficiently through predictive maintenance. Healthcare providers can remotely monitor patients with chronic conditions. 

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Topics: IoT

How to Choose Between Hosted or On-premises UC

Posted by Maura Mahoney on Tue, Apr 11, 2017 @ 10:43 AM

Leveraging tools like unified communications (UC) is the key to maximizing your employees' effectiveness. When workers can use multiple modes of communication, they collaborate more effectively, affording increased productivity and innovation. Employees can share documents and discuss projects no matter which communications tools they use or where they are located.

While the value of UC may not be in question, some companies struggle over choosing the right mode of delivery. Should you keep your UC resources on-site or move them to the cloud?

MarketsandMarkets predicts that the unified communications as a service (UCaaS) market will grow to over $28 billion by 2021. They attribute the popularity of cloud-based UC to increasing use of mobility and BYOD in the workplace. This prediction seems reasonable, considering No Jitter Research found that 34% of companies surveyed are already using the cloud for communications while 20% plan to within a year.

Yes, hosted UC is gaining in popularity, and you’re definitely interested. But which delivery method is right for your business? The answer to this question depends on the nature of your specific company. Before you decide between hosted and on-site UC, you need to assess your company’s resources, objectives, and pain points.

Here are some of the questions you should ask to determine your UC delivery method:

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Topics: Unified Communications

5 Ways Unified Communications Could Transform Your Business

Posted by Maura Mahoney on Tue, Apr 04, 2017 @ 09:30 AM

Good communication is central to the success of any organization. Employees that understand a company’s mission and goals are much more likely to work toward achieving those goals than those who are left in the dark. Recent advancements in technology have created new capabilities and channels for communication.

Millennials, the biggest generation since the Baby Boomers, are wielding their influence in the marketplace, and businesses are updating their technology to appeal to this new generation of consumers and employees. These consumers and workers have grown up with technology, and they have high expectations when it comes to business communications.

Unified communications platforms give businesses the means to expand their communications capabilities to include text, video conferencing, file-sharing, and chat – all revered by tech-savvy Millennials.

Here are 5 concrete ways that unified communications can help you transform your business, keep pace with technology, and increase your profitability.

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Topics: Unified Communications

Why Wavelengths Matter in Fiber Optics

Posted by Rob Williams on Tue, Mar 28, 2017 @ 12:40 PM

When we talk about the merits of fiber optics versus those of copper wire cable, the discussion often takes a technical turn and words like wavelengths, attenuation rates, and multiplexing will appear in the conversation 

In fiber-optic communications, what factors make a difference? Do wavelengths matter? And if they do matter, why?  

This article will give an overview of fiber-optic cable and how it works. Plus, it will explain how wavelengths factor into signal strength and quality in fiber-optic cable. 

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Topics: FirstLight Fiber, Fiber-optic cable