How VoIP Saves Your Business Money

Posted by Maura Mahoney on Tue, Jun 20, 2017 @ 09:00 AM

Some companies may hesitate to switch to voice over internet protocol (VoIP) because they believe the rumor that it is too expensive for most companies to implement. The premise of moving to VoIP seems especially daunting for mid-sized businesses that operate on small budgets. Newer technologies can be more expensive, but VoIP isn’t new – it has been around since the 1990s. Since then, call quality has improved greatly and the emergence of cloud-based VoIP makes the service more accessible and affordable than ever before. 

Due to its wide range of features and lack of reliance on hardware, VoIP has a lower total cost of ownership (TCO) and shows a higher return on investment (ROI) than traditional telephony systems.  

Here are 3 ways VoIP reduces costs and boosts your ROI: 

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Topics: VoIP

What Is Driving the DRaaS Market?

Posted by Maura Mahoney on Tue, Jun 13, 2017 @ 09:00 AM

There was a time when companies were nervous about trusting the cloud to store sensitive data. Now organizations are moving their mission-critical systems and data to the cloud. 

Technology researchers at Gartner predicted that both disaster recovery as a service (DRaaS) and infrastructure as a service (IaaS) implementations will grow an astonishing 200% by 2020. But what is driving this growth? 

Disaster recovery in the cloud is part of a larger trend towards reliance on cloud services. The trend illustrates a growing confidence in cloud security and reliability along with an understanding of the overall affordability of cloud services.  

Here are some of the main drivers behind the DRaaS market: 

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Topics: DraaS

5 Tips on How to Choose the Right VoIP Service

Posted by Maura Mahoney on Tue, Jun 06, 2017 @ 09:00 AM

For years, only large corporations could afford full-featured telecommunication systems. However, advancements in VoIP technology have put these systems within reach for small and medium-sized organizations. Tech.co, a news resource for tech startups, reports that small companies that switch to VoIP realize cost reductions of up to 40% on local calls and up to 90% on international calls. 

Now, even small companies can take advantage of features like auto attendants and direct internal dialing. VoIP also opens the door to unified communications, enabling your employees to collaborate virtually on innovative projects.  

However, the VoIP market can be tricky. Not all VoIP providers are created equally. Before you commit to a service, you must make sure it will meet your needs and expectations.  

Here are 5 pointers to help you choose your VoIP provider:  

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Topics: VoIP

Are You Ready When Ransomware Strikes?

Posted by Maura Mahoney on Tue, May 30, 2017 @ 09:00 AM

Not If, but When

As the recent WannaCry attack demonstrates, ransomware attacks are becoming more sophisticated and their high-profile nature is hard to ignore.  Today, even seasoned users can slip up and click a link they shouldn’t.   For example, you might be tricked by an e-mail that looks like it’s coming from your CFO where she’s asking you to review an attached invoice. For most of us, we’re going to jump on that e-mail because it looks important, and by the time we realize what we’ve done, the damage has been done.

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Topics: Ransomware

How VoIP Systems Work

Posted by Maura Mahoney on Tue, May 23, 2017 @ 09:00 AM

Voice over internet protocol (VoIP) has only been around since the 1990s, but it has swiftly taken over telephony. According to a report by Zion Research, the VoIP market will soar to $140 billion by 2021, with an annual growth rate of 9.1%. 

A closer look at how VoIP works will explain why its popularity as a business-communication solution is growing.  

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Topics: VoIP

3 Key Ways VoIP Can Improve Company Operations

Posted by Maura Mahoney on Tue, May 16, 2017 @ 09:00 AM

Although voice over internet protocol (VoIP) has been around for a while, many small and mid-sized businesses (SMBs) have not yet taken advantage of its benefits. As SMBs continue to rely on legacy telephony systems, their customers may be irritated by poor call quality and the challenges of reaching the right person. 

The impression that VoIP is a costly solution may be what is holding SMBs back. On the contrary, hosted VoIP enables SMBs to gain the functionality of an enterprise-level unified communications solution at an affordable rate.  

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Topics: VoIP

How Fiber Optics Have Changed Business

Posted by Maura Mahoney on Tue, May 09, 2017 @ 09:14 AM

The ability to transmit data using pulses of light has opened the door for many world-changing innovations in medicine, manufacturing, and communications. One of the earliest applications of fiber optics was the development of laparoscopes that enable minimally invasive surgical procedures. Further advancements in the technology ushered in the era of high-speed communications.    

The main advantage of fiber optics is speed. Ultra-fast fiber connections have made fiber optics an attractive option for businesses. The glass fibers allow information to travel at nearly the speed of light over long distances without risk of interference.  

The speed, resilience, and reliability of fiber optics have changed how businesses operate by allowing them to work with staff remotely and promote business collaboration.  

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Topics: fiber optics

The Future of Fiber Optics: Digital Photonics

Posted by Maura Mahoney on Tue, May 02, 2017 @ 09:00 AM

Fiber optics have increased the speed and reliability of Internet and telecom connections. Now, digital photonics have emerged as the future of fiber optics because they harness the power of light to transform the way companies in a wide range of industries do business. Leveraging these new technologies relies on laying down the foundation of a strong optical fiber platform. 

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Topics: Fiber-optic cable, digital photonics, fiber optics

5 Business Advantages of Fiber Connectivity

Posted by Maura Mahoney on Tue, Apr 25, 2017 @ 03:00 PM

Not long ago, copper wires were traditionally used for connectivity, but fiber optics have emerged as a superior method. Fiber optic wires are made from glass instead of metal. The fiber is the width of a human hair. These glass wires are then used to transmit information through pulses of light generated by lasers. 

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Topics: Broadband Data Networks

Why You Should Use Low Power Wide Area Networks for IoT

Posted by Maura Mahoney on Tue, Apr 18, 2017 @ 05:43 PM

The internet of things (IoT) is changing the way companies in many industries work by allowing
them to monitor business processes and track assets for greater business insights. Companies gain greater control of
operations and clearer visibility into their supply chains. Vital equipment can be serviced more efficiently through predictive maintenance. Healthcare providers can remotely monitor patients with chronic conditions. 

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Topics: IoT